This section will help you troubleshoot common issues with your Wave cable service.
- ★ Experiencing problems with your Universal Converter or other cable TV equipment?
- How Do I Rescan my TV?
- What if my TV guide is blank after a reset or power outage?
- What can I do to fix poor TV reception?
- How can I troubleshoot issues with my cable card?
- How do I troubleshoot cable issues if I don't have a cable box?
- My TV has a blank / black screen.
- My TV says "one moment please" or "temporarily off air."
- What if my TV says "no signal?"
- The picture is tiling or pixilated
- What are sun outages?
- My DVR/VOD will not play, fast forward, rewind, etc.
- How can I change the display on my cable box to show the time instead of the channel?
- I programmed my remote, but it will not work on my TV or Wave digital receiver.
- My Wave digital receiver will not turn on.
- My remote control does not work.
- I see no picture and/or hear no sound on my TV.