Need assistance with your bill? Check out our comprehensive billing support section below. Or, give us a call at 866-928-3123. We’re always happy to help!
- ★ Where can I find my account number?
- ★ What is the MyWave Account?
- ★ Do I need to re-register for bandwidth alerts since I now I have a new Account Login?
- ★ Do I need to re-register for a TV Everywhere Account since I now have a new account number?
- How is my password safe in your system if I use the same password for logging into my Online Account Manager and to open my Statement when it is emailed to me?
- Where is my Internet Account Manager?
- ★ Did my Account Number change?
- ★ I haven’t received my monthly statement yet, where is it?
- ★ How do I pay my bill?
- Where do I mail my payment?
- Do you have a guide to understand the Wave bill?
- When do I get billed?
- Will I be charged an installation fee for this transfer?
- Will an installer need to come to my new address to set up services?
- Will someone need to remain at my old residence to transfer my services?
- What do I do with my existing equipment when I move?
- What do I need to do to transfer my existing services?