Can I put my services on hold?

Yes. If you plan on taking an extended leave, you can temporarily suspend your services through hibernation. You may hibernate your services for a minimum of 2 months, maximum of 6 months, not to exceed 9 months in a rolling 12 month period. Monthly hibernation charges vary depending on your service area and subscription. To set up hibernation, please contact Customer Service at 1-866-928-3123.