I am able to connect to websites, but I receive an error when I try to send or receive email.

If other internet services are working, but email receives an error such as “Cannot connect to server” or “Timeout connecting to server”, then the most likely cause is an error in the email account settings. Please check your email account settings to see if a program on your computer has changed those settings. Information on your email account settings can be found on our page about setting up your email software.