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Can I attach my own external hard drive to a Wave DVR?

We are able to authorize the eSATA expansion port on select DVR box types. This will allow you the ability to connect your personal external eSATA hard drive to our DVR system for added recording capacity.

 

Manufacturer System
ARRIS Home Network Gateway
Cisco Explorer 8240 HDC
Cisco Explorer 8300
Cisco Explorer 8300 HD
Cisco Explorer 8300 HDC
Cisco Explorer 8642 HDC
Motorola DCH3416
Motorola DCT3080
Motorola DCT3412
Motorola DCT3416
Motorola DCT6412-P3
Motorola DCT6416
Motorola DCT6416-P3
Motorola DCX3101
Motorola DCX3110
Motorola DCX3400
Motorola DCX3400-M
Pace TDC779X

 

Recommended Hard Drives*
Western Digital My DVR Expander 500 GB eSATA Edition
Western Digital My DVR Expander 1000 GB eSATA Edition
Seagate Showcase 500 GB eSATA Interface
Seagate Showcase 1000 GB eSATA Interface
G Technology G Drive eSATA 2 TB (Cisco/Scientific Atlanta Only)

To activate the eSata port on your DVR,give our technical support department a call at 1-866-928-3123.

To connect your personal eSata after the eSata port has been activated, follow the instructions below:

Motorola set top boxes (DVRs):

  1. Turn off the cable box.
  2. Plug the eSATA drive into the port on the back of the DVR.
  3. Turn on the cable box using the on/off switch on the front.
  4. Turn on the eSATA drive and wait approximately one minute.
  5. A window will appear on the TV screen indicating that an external hard drive has been installed. Follow on-screen instructions for formatting.
  6. A new window will appear on the TV screen when the formatting is complete.

 

Cisco (Scientific Atlanta) set top boxes (DVRs):

  1. Turn off the cable box.
  2. Plug the eSATA drive into the port on the back of the DVR.
  3. Turn on the cable box using the on/off switch on the front.
  4. Turn on the eSATA drive and wait approximately one minute.
  5. A window will appear on the TV screen indicating that an external hard drive has been installed, then a confirmation prompt will ask you to press the A key on the remote.
  6. A new window will appear on the TV screen asking you to confirm formatting of the external drive pressing A on the remote.
  7. A window will appear indicating that the drive is being formatted.
  8. A new window will appear on the TV screen when the formatting is complete.

* Listed eSata drives have been tested and verified to work. Other eSata Drives may or may not work.