Netgear CG814G

The Netgear CG814G Wireless Cable Modem has six LED lights on the front, indicating the network status. These indicate the following:

  • Power
    If the Power light is illuminated, the modem is receiving power and it turned on.
  • Cable Link
    If the Cable Link light is illuminated green, your modem is finding a connection to our network. If the light is off, configuration of the cable interface to our network is still in progress.
  • Upstream Traffic
    If the Upstream Traffic light is blinking, daa is being transmitted to our network from your modem. If the light is off, the interface with our network is idle, but if the Cable Link light is still green, you are still connected to our network.
  • Downstream Traffic
    If the Downstream Traffic light is blinking, data is being transmitted from our network to your modem. If the light is off, the interface with our network is idle, but if the Cable Link light is still green, you are still connected to our network.
  • Wireless
    If the Wireless light is on and blinking, data is being transmitted or received on your wireless network. If the light is on solidly, the wireless Access Point is operating normally.
  • LAN (Local Area Network)
    If the LAN light is on, and green, it has detected a link with a 100 Mbps device. If it’s blinking and green, data is being transmitted or received at 100 Mbps. If the LAN light is on, and yellow, it has detected a link with a 10 Mbps device. If it’s blinking and yellow, data is being transmitted or received at 10 Mbps. If there is no light showing at all, the modem is not detecting a link with the internet.

If your modem is unable to get online, you will want to reset it. Remove the power cord from the back of the modem, and let it sit without power for at least 30 seconds. Then restore power to the modem and determine if it can get online. If the modem cannot connect to the internet, please call our technical support department at 1-866-WAVE-123 (1-866-928-3123) so we can determine if a service call is required.